RETURNS AND REFUNDS
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product in full. Returns should be made within a reasonable time (Maximum of 14 days) and that good care has been taken.
The product you wish to return must in a salable condition, without cutting and stain, in its original, undamaged packaging, and we will consider the overall condition of the product being returned when making a refund.
We will refund the price of the item to the purchaser or exchange it as soon as it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods.
You are kindly requested to notify the reason of return, your account number and account holder name, name of the bank through "CONTACT US" or telephone.
The color, surface condition, etc. of the products you received may differ from the image you confirmed on computer display since our leathers are being produced employing natural hides. Due to the characteristic of natural hide, the quality of these products properly varies widely within the permissible range to make leather crafts. In this case, we may refuse the refund and/or exchange of the products. You are kindly requested to consent to our policy in advance.